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At Coldex, we offer extended product warranty for all our equipment, ensuring that each product is protected for the long term and is of the highest quality. In case of defects, our team will provide fast and efficient support.
At Coldex, we are dedicated to delivering the highest quality standards in all our products. We understand how important it is to trust the technical equipment and solutions you purchase, which is why we offer an extended warranty for every product—so you can feel safe and protected at all times.
Our warranty covers any manufacturing or material defects, ensuring that your product functions correctly and efficiently throughout its lifespan. If your product encounters technical issues during the warranty period, we will repair or replace it at no additional cost to you. This guarantees a worry-free experience.
The warranty period varies depending on the type of product purchased. Specific details about the warranty period for each product are available on its respective product page and will be communicated at the time of purchase. Additionally, the warranty can be extended under certain conditions, depending on the chosen product and the additional options available to customers.
To claim the warranty, simply keep your purchase invoice and any additional documents that may be required for the replacement or repair process. Our support team is ready to assist you in any situation and provide help as quickly as possible.
If a product cannot be repaired, it will be replaced with a new one or a similar model, depending on availability. If the product is out of stock or no longer in production, you will receive a solution tailored to your needs.
The warranty does not cover defects caused by improper use, accidents, unauthorized modifications to the product, or damage caused by external conditions (e.g., physical shocks, fires, floods, etc.).
